Terms of Service

Place an order

To place an order please create an account or do the check-out process as a guest. Once we receive your order we process it during the first 24 hours. We confirm your detailed information and special requests and we send to production your order.

Delivery 

Average production time: 15 business days, Average shipping time: 5-7 business days (times may vary due to COVID-19).

Return and Refunds

You have ​10 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Tania Daniela Pérez Garcia
https://detodopromos.com/#contact